Terms of Use

Terms of Use

Welcome to Shardax Terms of Use.

Shardax is operated by SHARDAX LIMITED (hereinafter referred to as “Shardax")  that is a Limited Company registered in England and Wales with the company number 11489315 with its registered office located at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.

Please read these terms of use carefully before using Shardax and our services as they contain important information regarding your legal rights, remedies, obligations and more. By using Shardax you agree to be bound by these terms of use.
 If you do not agree to these terms, you have no right to obtain information from or otherwise continue using Shardax or its services.

The platform is offered to users (hereafter referred to as “You”, “Your” or "User") conditioned on user’s acceptance. We may change our terms of use from time to time so you should review them regularly. Your use of this website and its services will be deemed an acceptance of the terms of use existing at that time.

By agreeing to our terms, you warrant that it is completely legal to use our services in your country and that it is your sole responsibility for compliance with local laws and to make sure you are in no violation of any local law by using our platforms and services. We shall under no circumstances be held liable for the violation of any local law.

You can find our Privacy Policy at https://shardax.com/privacy-policy and which is incorporated by reference into these Terms.

Although we may attempt to notify you when changes are made to these terms and other policies, you are responsible for periodically reviewing any changes which may be made. We may, in our sole discretion, modify or revise these terms at any time, and you agree to be bound by such modifications or revisions.

Risk Warning

By accessing and using our services, and each time the user (you) uses our services, you acknowledge having read this risk statement and agreeing to the terms of use.

a) Buying, selling, investing in digital assets/coins carries high risks. The risk of loss in trading or holding digital assets/coins can be substantial. You may lose some or all of the coins placed on the Platform and you use the platform at your own risk.

b) You must carefully read all available information, including the risks set out in this clause, and consider your personal financial circumstances before trading or holding on the Platform. If you are unsure about any aspect of trading digital assets/coins, you should seek independent advice before using the Platform.

c) Cryptocurrency carries certain risks and you should be aware that the price or value of a digital asset/coin can change rapidly, decrease, and potentially even fall to zero. As cryptocurrencies are no official currency and the legal status is still undefined, their legal nature is subject of change under different jurisdictions. Unlike official currencies, which are backed up by governments or other legal entities like the FED, ECB or others, cryptocurrencies are a private currency, generated by all the world. There is no central bank that could take corrective measures to protect the value of the cryptocurrencies at a possible crisis.

d) ​Past performance is not a reliable indicator or guarantee of future performance as prices of the digital asset/coin may vary.

e) You know and understand cryptocurrency trading could be affected by hackers, change of laws, official restrictions, frauds, technical issues, collapse of infrastructure and many other possible threats.

f) The transactions initiated by the User may not be settled or may be delayed at settlement, as processing time may differ for each transaction, which may be caused due to:

  • user error when providing transaction details (such as providing an incorrect crypto wallet address or other information);
  • an error in delivering the consideration for a transaction;
  • increases in market volume or Shardax volume; or
  • a failure in Shardax processing systems or a failure in an underlying network or software.

g) If we become aware that a Coin which we list is a financial product under United Kingdom law, we may de-list it. We may also de-list Coins for other reasons. Delisting may mean that if you hold the Coin there may not be a ready market on which you can sell it, especially if it is not listed on another exchange. You should not assume that any Coin will always be listed by us.

h) This disclaimer constitutes an essential part of this User Agreement. In addition, to the extent permitted by applicable law, we are not liable, and you agree not to hold Shardax responsible, for any damages or losses, including but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages.

i) We shall not be liable for any losses caused to the User which shall include the loss of the digital assets/coins stored in the wallets or losses occurred due to variation in the prices of the digital asset/coin. Changes in price of digital assets/coins may cause huge losses to the User.

j) To the fullest extent permitted under applicable law, Shardax or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with Shardax, its services or this User Agreement.

k) We shall not be liable for any harm, loss or damage caused to User due to a data breach of confidential information of the User, including User account details or User’s account password, including when such breach has occurred due to the User sharing the details with third parties or the User’s failure to follow due diligence. We shall also not be responsible for disclosure by User of account details including by falling prey by way of a phishing attack.

l) We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with Shardax.

m) You acknowledge that Shardax shall not be responsible for the viability of the hardware and software used by users, especially including but not limited to the used browsers. It is subject to your personal responsibility that your hardware and software meet the requirements of your specific investments.

n) We have no control over whether Coin issuers have complied with laws in any relevant jurisdictions. Any action taken by regulatory authorities or other persons against a Coin issuer or any other person in relation to a Coin may prevent you from selling Coins or otherwise cause a loss in value.

o) Recognizing the global nature of the internet, you agree to comply with all local rules regarding online conduct and acceptable content and you must familiarise yourself with, and comply with the Policies, domestic laws (including common law), state legislation, international laws, statutes, ordinances and regulations regarding your use of our services.

p) You alone, and not we, are responsible for ensuring that the services and any other activities conducted on Shardax are lawful under your local laws. You must ensure before using Shardax that they comply with all applicable laws in your country.

All content provided through this website is only for your personal information and use, and is not intended to address your particular requirements or to be relied upon in making (or refraining from making) any specific investment or other decision. Such content shall not constitute any form of advice or recommendation by Shardax. Furthermore, there may be additional risks that Shardax have not foreseen or named in this Terms of Use.

Shardax does not provide any investment advice in connection with the services contemplated by these Terms of Use. We only provide information on the price, range, volatility of cryptocurrencies. Any decisions to buy or sell cryptocurrencies are made on your decision solely. Shardax will not be liable for any loss you might face.

If you are unsure about any specific investment, local laws or other decisions, you should obtain appropriate expert independent advice and assess carefully whether your financial background is suitable for trading cryptocurrencies. Your decisions and investments are subject to your personal responsibility.

Local Laws

It is solely the responsability of the user to comply with all local laws in relation to the legal usage of Shardax and its services under their local jurisdiction. You shall be fully responsible for reviewing and identifying the requirements of your local laws and regulations to ensure you are legally using Shardax and its services and that you are not in breach of your local laws. We shall under no circumstances be held liable for the violation of any local law.

It is solely the responsability of the user to comply with local tax laws applicable under their jurisdiction. If you are unsure of your local regulations we advise the user to take legal advice before using our platform and services.

All users using Shardax and its services acknowledge and declare that the source of their funds come from legitimate legal activites. We reserve the right to seize, freeeze or terminate the account and its funds of users which are found otherwise.

This service is not directed at or to be distributed to any persons domiciled under any jurisdiction where its distribution or the service described may be contrary to local laws or regulations.


You are required to register a Shardax account before using our website and having access to our services. In order to register for the purpose of using our platform and services you will have to provide a valid username, email address and password, as well as accepting our Terms of Use, Privacy Policy and Cookies Policy.

Our Services are not available to temporarily or indefinitely suspended members. Shardax reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Shardax reserves the right to refuse, freeze or terminate an account for any reason, at any time.

Account Obligations
Upon registering an account you represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. If however you provide false information to us or create any Account for anyone other than yourself without such other person’s permission, we reserve the right to suspend or terminate your Account.

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorised use, or suspected unauthorised use of your Account or any other breach of security.

​You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by our policies as stated in the Agreement and our policy documents published on our website as well as all other operating rules, policies and procedures that may be published from time to time on our website by Shardax Limited.


By registering a Shardax account and using our services, you have agreed that you are at least 18 years of age, legally allowed to use Shardax and are of sound mind. If you are not 18 years of age, your guardian can transact on your behalf who shall be responsbile for all consequences resulting from your actions.

We reserve the right to terminate your account and refuse to provide you with access to our platfrom and its services without furnishing you refunds, if we discover that you are in violation of our terms.

User Guidelines

You shall ensure strict compliance with the following user guidelines set out hereunder (“User Guidelines”):

a) You shall ensure that you provide current, accurate, and complete information for opening the account with us and you shall ensure that the same is updated immediately upon change of circumstances and also when prompted by us to update the same;

b) You shall not divulge your account details to third parties. You shall be solely responsible for ensuring the confidentiality and protection of the data pertaining to your account.

c) Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

d) You shall not share your account passwords with third parties;

e) You shall not allow third parties to use your account. Each account is intended for the use of a single user, who has registered the account.

f) Similarly, You shall only use the account allotted to you and you shall not use third party accounts. A single User shall have only one account and shall not open or maintain multiple accounts;

g) You shall not directly or through others gain illegal access to any account of the members on Shardax including your own. Failure to follow the procedures set out for accessing one’s own account shall amount to a violation of these terms;

h) You shall be fully responsible for all activities that occur under your Account, irrespective of whether you claim personal knowledge of the same or otherwise;

i) You shall use your account on Shardax only for legal purposes and shall not use any part of our Services, for or in connection with or to perpetuate or commit any actions, which amount to violation of any law, statute, ordinance or regulation. You shall be solely liable for any such illegal activities that you undertake and the consequences arising therefrom including those initiated by us, as more fully set out hereunder;

j) Without prejudice to the generality of the above, You shall not use our services for any illegal purpose including but not limited to money laundering, terrorism or to fund any illegal act. You shall also not use or avail our services for converting illegal or wrongful gains including those from criminal activities;

k) You shall ensure that true and correct details are furnished to us including the personal details required for KYC; transactional details and such or other clarifications Shardax Limited may require during the subsistence of this agreement;

l) You shall not misrepresent, misinform or misguide us in any manner. You are hereby duly informed that we shall share all details with regulatory or legal authorities and you shall solely be responsible for the correctness of the contents provided or for legal action for false or incorrect information furnished;

m) You shall avail our services only for legal purposes and shall not use the same for any illegal or criminal activities or in connection therewith or in association thereof.


You agree to pay all fees and expenses associated with or incurred by you in relation to your use of Shardax and its services, which you can find listed on our Fees Page.

We may change, modify, or increase fees and expenses associated with Shardax and its services, from time to time with no prior notice. By using Shardax and its services following any update to our fees you accept and agree to pay the fees or expenses as published.

Supported Coins

Shardax is committed to the blockchain industry and the innovation's that will the change the world. Thus we enable users to have access to quality blockchain technologies and digital assets (cryptocurrencies).

Listed Coins

You can find the list of all available Coins which you can use on our platform on the Fees page.

Your at your sole discretion determine and decide the Coin you wish to exchange and you should seek professional advice before doing so. By listing a Cryptocurrency on Shardax, we make no representations, and give no warranties.

Coins in Maintenance

We may from time to time place Coins on Shardax in maintenance, during which time you may not have access to those coins and you will not be able to deposit, withdraw or trade the affected Coin.

Cicumstances in which we may put a Coin into manintencance shall include but not be limited to:

  • developer requests;
  • the wallet is out of sync with its blockchain;
  • routine maintenance;
  • mandatory updates;
  • other blockchain or platform issues;

We shall not be liable either directly or indirectly, for any loss caused by placing a Coin into maintenance.

Delisting Coins

There are situations where we may remove a coin from Shardax and its services. We reserve the right to remove a listed coin or market without prior notice and for technical, legal or any other reason that we may deem fit. 

These are some factors that largely contribute to a coin being delisted which shall include but not be limited to:

  • Emergence of a regulatory standard or compliance issue;
  • Poor reception from the community;
  • Limited trading volume or scarce trading activity on the exchange;
  • Complaints from traders and users of the coin;
  • Coin's technology is defective, or has been compromised;
  • Withdrawal of support from the coin's team;
  • Violation of our Terms of Use and other policies;
  • Block Explorer no longer functional;

We may publish intention to remove a coin or a market, however you acknowledge that we may immediately delist a Coin without any prior notice, where the removal is urgently required for compliance with any Applicable Law or where we consider the continued support of the Coin may result in a serious risk or harm or legal liability to us, Shardax and its Services or any user. All notices regarding a coin delisting will be published on our social media and website.

We generally seek to provide up to 21 days for users to withdraw their coins. We urge users to withdraw deslisted coins from the platform and cancel any outstanding transactions before the completion of the said notice period of 21 days thereto. If the user fails to withdraw the amount until the delisting date provided by us, the user may lose the outstanding balance of the coin in their wallet and shall not be entitled to effectuate withdrawal thereafter.

To prevent any issues, it is therefore advised that the user withdraws any delisted coin that they have before the withdrawal deadline has passed.


We may, at any time and without notice, suspend, cancel, or terminate your right to use Shardax (or any portion of Shardax). In the event of suspension, cancellation, or termination, you are no longer authorised to access the part of Shardax affected by such suspension, cancellation, or termination. In the event of suspension, cancellation, or termination, the restrictions imposed on you with respect to material downloaded from Shardax and the disclaimers and limitations of liabilities set forth in the Agreement, shall survive.

Without limiting the foregoing, we may suspend, limit or close your access to Shardax at any time without giving notice:
  • if we determine that you have breached, or are acting in breach of, this Agreement;

  • if we determine that you have breached legal liabilities (actual or potential), including infringing someone else's Intellectual Property Rights;

  • ​if we determine that you have engaged, or are engaging, in fraudulent, or illegal activities;

  • if we reasonably consider we are required to do so by, or your continued access may result in a breach of, any Applicable Law (including any investigation, litigation or any government or regulatory proceeding relating to any Applicable Law);

  • to manage any risk of loss to us, a User, or any other person; 

  • if we reasonably believe that you have been aggressive or threatening to our staff or any other Users;

  • if we consider it necessary or prudent to clarify the authority of any other person claiming to act on your behalf;

  • if we are unable to reasonably provide the Account or any Services as a result of any resource constraint, technical failures or other difficulties in providing the Platform;

  • in our sole discretion, your conduct may bring the Platform, us or any other person into disrepute; 

  • if we find you breaching these terms of service, you may also become liable for an amount of which we have suffered losses/damages;

After a corresponding notice in advance, we also have the right to cancel unconfirmed accounts or accounts that have been inactive for a period of 6 months or more, and/or to modify or discontinue our website or service. Registered users agree that Shardax will not be liable to them or to any third party for termination of their account or access to the platform and its services.

Shardax As a Platform

We do not make any representation or warranty of the coins proposed to be exchanged on Shardax . In particular, Shardax does not implicitly or explicitly support or endorse the exchange of coins on Shardax. Shardax accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Shardax does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on Shardax and use your best judgment in that behalf.

We are not responsible for any non-performance or breach of any contract entered into between Users. Shardax cannot and does not guarantee that the concerned Users will perform any transaction concluded on Shardax. Shardax shall not and is not required to mediate or resolve any dispute or disagreement between Users.

You acknowledge and undertake that you are accessing the services on Shardax and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Shardax. We shall neither be liable nor responsible for any actions or inactions of Users nor any breach of conditions, representations or warranties of the coins and hereby expressly disclaim any and all responsibility and liability in that regard.

Intellectual Property Rights

All logos, content, materials, information, software, graphics, text, copyrighted material, and trademarks on the Platform (Intellectual Property) are owned by us (and/or our Related Entities, suppliers or licensors), except where expressly stated.

When using the Platform and the Services we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Intellectual Property. You may download and print content from this Platform for your own personal use.

Subject to the above, you are not authorised to reproduce, amend, store, publish adapt, or use any of the Intellectual Property, or otherwise infringe our intellectual property rights, without our prior written consent

If you believe in good faith that any material used or displayed on or through Shardax infringes your copyright, you (or your agent) may contact us at [email protected] requesting that the material be removed, or access to it blocked, please provide us with the following information:
  • physical or electronic signature of the copyright owner or a person authorised to act on their behalf;

  • identification of the copyrighted work claimed to have been infringed;

  • identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

  • your contact information, including your email address; a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law;

  • a statement that the information in the notification is accurate, and that You are authorised to act on behalf of the copyright owner.

Limitation of Liability

Shardax shall not be held liable for loss of revenue, loss of assets, loss of data, loss of profit, loss of business, loss of opportunity or any loss suffered by fraud by third parties.

We shall not be liable for any loss, harm or damage caused to you due to discontinuation of listed coin's. 

We shall not be liable for any harm, loss or damage caused to you due to breach of security of Shardax, or discontinuation of the services offered by Shardax;

We shall not be liable for any disruption of service, whereby you are denied access to your coins.

We shall not be liable for any loss, harm or damage caused to you through loss of any coins stored on your account for any reason whatsoever. 

We shall not be liable for any loss caused to you due to fluctuations in the price of coin's.

We shall not be liable for any loss, harm, damage caused to you or any third party for suspension, cancellation or termination of your account including for reasons of user violations or in compliance with judicial, regulatory or government orders;

We shall not be liable and you shall not be entitled to any damages for any reason whatsoever including for consequential or compensatory damages against us for any reasons. You are cautioned to avail our Services subject to the above risk. At no point of time will Shardax Limited, its directors, shareholders, employees, representatives or assigns be held liable for any claims whatsoever.


Shardax is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of Shardax and its services.

We may at our sole discretion with or without notice to you make changes to Shardax and its services and we make no representation that the services will be provided in the same manner as they are currently provided.

We make no warranty that Shardax and its services will meet your requirements or that your access to Shardax and its services will be uninterrupted, timely, accurate or reliable; nor do we make any warranty as to any information that may be obtained through Shardax and its services. You understand and agree that any material and/or data downloaded or otherwise obtained through use of Shardax and its services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data.

The Content on Shardax is provided for general information only. It is not intended to amount to advice on which you should rely. You should verify all information before relying on it, and all decisions based on information contained on Shardax and its services are your sole responsibility and we shall have no liability for such decisions.

Although we intend to provide accurate and timely information it may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors.

You understand and agree that any information or material and/or goods or services obtained through Shardax and its services is done at your own discretion and risk and that you will be solely responsible for any damages.

No advice or information, whether oral or written, obtained by you from us for free or through or from the service shall create any warranty not expressly stated herein.

Force Majeure

We maintain that we shall not be held liable for any failure or departure from any obligation or promise mentioned in these terms or any of our policies, either directly or indirectly, for any loss, expense or cost incurred as result of any lack of performance, unavailability of the Platform and/or the Services, or a failure to comply with these Terms as a result of circumstances outside of our control including, but not limited to, changes of law or an event of force majeure.


You agree to indemnify Shardax Limited, its representatives, Affiliates and their respective directors, officers, shareholders, representatives and assigns (the “Indemnified Parties”) and hold harmless the Indemnified Parties against and in respect of any and all claims, losses, damages, expenses, costs or other liabilities (including attorney’s fees) incurred or suffered by the Indemnified Parties whether direct, indirect, consequential or special, or any other damages of any kind, including, but not limited to, loss of use, loss of profits, loss of data or loss of assets, whether in an action, including but not limited to, negligence, invalidity or breach of any of the provisions of the Terms Of Use or due to any material breach by you of the User Guidelines or due to any misrepresentation under this Agreement or in compliance of its terms.

Governing Law, Jurisdiction & Dispute Resolution

This User Agreement shall be construed in accord with the applicable laws of the United Kingdom regardless of your physical location.

The United Kingdom courts will have exclusive jurisdiction over any claim arising from, or related to, this service. The terms of use are governed by United Kingdom Law.

You agree that any disputes between you and Shardax Limited will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.

You agree to use our service in accordance with the law in the United Kingdom and the applicable law in your jurisdiction. Where any of these Terms does not meet the minimum requirement of the law, those terms of use are deemed to be amended to the extent of compliance.

Shardax and its services can be accessed from countries other than the United Kingdom and may contain functions that are not promoted or permitted in those countries.

We do not represent that information or Shardax and its services are appropriate or available for use in other countries, use of Shardax and its services is on the understanding and acceptance that doing so is on your own initiative and you are solely responsible for compliance with local laws and taxes.

Links To Other Websites

We provide links to other websites outside of our website, as well as third party websites. The fact that we link to other websites is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal data on any other website, we advise you to do your own due diligence and examine the terms and coniditions of using that website and its privacy policy. If you decide to access any of the third party Websites linked to Shardax, you do this entirely at your own risks.

No Waiver Implied

The failure of us to enforce at any time any of the provisions of this Agreement, or the failure to require at any time performance by you of any of the provisions of these provisions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of these provisions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.


Each Term shall be deemed to be severable. If any Term or portion thereof is found to be invalid or unenforceable, such invalidity or unenforceability shall in no way effect the validity or enforceability of any other Term.


You will not assign any rights or delegate any obligations under these Terms, in whole or in part, by operation of law or otherwise, without obtaining our prior written consent, which may be withheld in our sole discretion.

We may assign our rights and delegate any of our obligations under these Terms, in whole or in part, without your consent. Any assignment or delegation in violation of the foregoing will be null and void. These Terms will be binding and inure to the benefit of each party’s permitted successors and assigns.


"Agreement" means the terms of use as detailed herein including all Exhibits, privacy policy, all other policies published on Shardax and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

"Applicable law" means all Acts, regulations, rules, bylaws, orders in Council, proclamations, notices, warrants, instruments, orders of any court or tribunal, regulatory guidance or instructions and relevant industry codes of practice, including any common law and equity, that are applicable to these Terms, or our or your conduct in relation to these Terms, the Platform, and the Services.

Accountmeans the accounts created by the User on Shardax in order to use our services.

"Digital Asset", "Coin”, "Token” or "Cryptocurrency”  means any blockchain-based, or digital representation of an, asset, token or digital currency, such as Bitcoin, Ethereum, Litecoin or any other digital, virtual or cryptocurrency.

"Balance” means any record of Shardax holding funds on the Shardax Platform on your behalf.

"Shardax”, "Platform", "Us”, "We” or "Our” means Shardax Limited which shall include the Shardax website accessible at www.shardax.com and any associated accounts, applications or websites.

"Users”,  "You” or "Your” means any person who is eligible to use the Platform and our Services and who holds an Account.

"Platform means the Shardax website and trading platform accessible at www.shardax.com and any associated Accounts, applications, or websites.

"Services means any services provided by us to you or any other User, whether through the Platform or outside of it.

Content means text, graphics, images, music, audio, video, information or other materials.

"Transactions" means any Transaction undertaken through the Platform including any exchange transaction, transfering coins to another user, withdrawals or deposits, converting dust to shard or reciving stakes rewards.

Contact Us

For any further questions, fell free to submit a ticket via our support center or contact us at [email protected]