Shardax is operated by SHARDAX LIMITED (hereinafter referred to as “Shardax") that is a Limited Company registered in England and Wales with the company number 11489315 with its registered office located at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.
By agreeing to our terms, you warrant that it is completely legal to use our services in your country and that it is your sole responsibility for compliance with local laws and to make sure you are in no violation of any local law by using our platforms and services. We shall under no circumstances be held liable for the violation of any local law.
Although we may attempt to notify you when changes are made to these terms and other policies, you are responsible for periodically reviewing any changes which may be made. We may, in our sole discretion, modify or revise these terms at any time, and you agree to be bound by such modifications or revisions.
a) Buying, selling, investing in digital assets/coins carries high risks. The risk of loss in trading or holding digital assets/coins can be substantial. You may lose some or all of the coins placed on the Platform and you use the platform at your own risk.
b) You must carefully read all available information, including the risks set out in this clause, and consider your personal financial circumstances before trading or holding on the Platform. If you are unsure about any aspect of trading digital assets/coins, you should seek independent advice before using the Platform.
c) Cryptocurrency carries certain risks and you should be aware that the price or value of a digital asset/coin can change rapidly, decrease, and potentially even fall to zero. As cryptocurrencies are no official currency and the legal status is still undefined, their legal nature is subject of change under different jurisdictions. Unlike official currencies, which are backed up by governments or other legal entities like the FED, ECB or others, cryptocurrencies are a private currency, generated by all the world. There is no central bank that could take corrective measures to protect the value of the cryptocurrencies at a possible crisis.
d) Past performance is not a reliable indicator or guarantee of future performance as prices of the digital asset/coin may vary.
e) You know and understand cryptocurrency trading could be affected by hackers, change of laws, official restrictions, frauds, technical issues, collapse of infrastructure and many other possible threats.
f) The transactions initiated by User may not be settled or may be delayed at settlement, as processing time may differ for each transaction, which may be caused due to:
user error when providing transaction details (such as providing an incorrect crypto wallet address or other information);
an error in delivering the consideration for a transaction;
increases in market volume or Shardax volume; or
a failure in Shardax processing systems or a failure in an underlying network or software.
g) If we become aware that a Coin which we list is a financial product under United Kingdom law, we may de-list it. We may also de-list Coins for other reasons. Delisting may mean that if you hold the Coin there may not be a ready market on which you can sell it, especially if it is not listed on another exchange. You should not assume that any Coin will always be listed by us.
h) This disclaimer constitutes an essential part of this User Agreement. In addition, to the extent permitted by applicable law, we are not liable, and you agree not to hold Shardax responsible, for any damages or losses, including but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages.
i) We shall not be liable for any losses caused to the User which shall include the loss of the digital assets/coins stored in the wallets or losses occurred due to variation in the prices of the digital asset/coin. Changes in price of digital assets/coins may cause huge losses to the User.
j) To the fullest extent permitted under applicable law, Shardax or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with Shardax , its services or this User Agreement.
k) We shall not be liable for any harm, loss or damage caused to User due to a data breach of confidential information of the User, including User account details or User’s account password, including when such breach has occurred due to the User sharing the details with third parties or the User’s failure to follow due diligence. We shall also not be responsible for disclosure by User of account details including by falling prey by way of a phishing attack.
l) We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with Shardax.
m) You acknowledge that Shardax shall not be responsible for the viability of the hardware and software used by users, especially including but not limited to the used browsers. It is subject to your personal responsibility that your hardware and software meet the requirements of your specific investments.
n) We have no control over whether Coin issuers have complied with laws in any relevant jurisdictions. Any action taken by regulatory authorities or other persons against a Coin issuer or any other person in relation to a Coin may prevent you from selling Coins or otherwise cause a loss in value.
o) Recognizing the global nature of the internet, you agree to comply with all local rules regarding online conduct and acceptable content and you must familiarise yourself with, and comply with the Policies, domestic laws (including common law), state legislation, international laws, statutes, ordinances and regulations regarding your use of our services.
p) You alone, and not we, are responsible for ensuring that the services and any other activities conducted on Shardax are lawful under your local laws. You must ensure before using Shardax that they comply with all applicable laws in your country.
If you are unsure about any specific investment, local laws or other decisions, you should obtain appropriate expert independent advice and assess carefully whether your financial background is suitable for trading cryptocurrencies. Your decisions and investments are subject to your personal responsibility.
It is solely the responsability of the users to comply with all local laws in relation to the legal usage of Shardax and its services under their local jurisdiction. You shall be fully responsible for reviewing and identifying the requirements of your local laws and regulations to ensure you are legally using Shardax and services and not in breach of your local laws. We shall under no circumstances be held liable for the violation of any local law.It is solely the responsability of the users to comply with local tax laws applicable under their jurisdiction. If you are unsure of your local regulations we advise the user to take legal advice before using our website and services.
Our Services are not available to temporarily or indefinitely suspended members. Shardax reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Shardax reserves the right to refuse, freeze or terminate an account for any reason, at any time.
Upon registering an account you represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. If however you provide false information to us or create any Account for anyone other than yourself without such other person’s permission, we reserve the right to suspend or terminate your Account.
You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorised use, or suspected unauthorised use of your Account or any other breach of security.
You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by our policies as stated in the Agreement and our policy documents published on our website as well as all other operating rules, policies and procedures that may be published from time to time on our website by Shardax Limited.
By registering a Shardax account and using our services, you have agreed that you are at least 18 years of age, legally allowed to use Shardax and are of sound mind. If you are not 18 years of age, your guardian can transact on your behalf who shall be responsbile for all consequences resulting from your actions.
We reserve the right to terminate your account and refuse to provide you with access to our platfrom and its services without furnishing you refunds, if we discover that you are in violation of our terms.
Users shall ensure strict compliance with the following user guidelines set out hereunder (“User Guidelines”):
a) Users shall ensure that they provide current, accurate, and complete information for opening the account with us and shall ensure that the same is updated immediately upon change of circumstances and also when prompted by us to update the same;
b) User shall not divulge their account details to third parties. Users shall be solely responsible for ensuring the confidentiality and protection of the data pertaining to their account.
c) Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
d) Users shall not share their account passwords with third parties;
e) Users shall not allow third parties to use their account. Each account is intended for the use of a single user, who has registered the account.
f) Similarly, User shall only use the account allotted to the User and shall not use third party accounts. A single User shall have only one account and shall not open or maintain multiple accounts;
g) User shall not directly or through others gain illegal access to any account of the members on Shardax including their own. Failure to follow the procedures set out for accessing one’s own account shall amount to a violation of these terms;
h) Users shall be fully responsible for all activities that occur under the User’s Account, irrespective of whether the User claims personal knowledge of the same or otherwise;
i) Users shall use their account on Shardax only for legal purposes and shall not use any part of our Services, for or in connection with or to perpetuate or commit any actions, which amount to violation of any law, statute, ordinance or regulation. Users shall be solely liable for any such illegal activities that they undertake and the consequences arising therefrom including those initiated by us, as more fully set out hereunder;
j) Without prejudice to the generality of the above, Users shall not use our services for any illegal purpose including but not limited to money laundering, terrorism or to fund any illegal act. Users shall also not use or avail our services for converting illegal or wrongful gains including those from criminal activities;
k) Users shall ensure that true and correct details are furnished to us including the personal details required for KYC; transactional details and such or other clarifications Shardax Limited may require during the subsistence of this agreement;
l) Users shall not misrepresent, misinform or misguide us in any manner. Users are hereby duly informed that we shall share all details with regulatory or legal authorities and the User shall be solely be responsible for the correctness of the contents provided or for legal action for false or incorrect information furnished;
m) Users shall avail our services only for legal purposes and shall not use the same for any illegal or criminal activities or in connection therewith or in association thereof.
You can find the list of all available Coins which users can use our platform on our Fees page.
Users at their sole discretion determine and decide the Coin they wish to exchange and should seek professional advice before doing so. By listing a Cryptocurrency on Shardax, we make no representations, and give no warranties.
Coins in Maintenance
We may from time to time place Coins on Shardax in maintenance, during which time you may not have access to those coins and you will not be able to deposit, withdraw or trade the affected Coin.
Cicumstances in which we may put a Coin into manintencance shall include but not be limited to:
There are situations where we may remove a coin from our Platform. We reserve the right to remove a listed coin or market without prior notice and for technical, legal or any other reason that we may deem fit
These are some factors that largely contribute to a coin being delisted which shall include but not be limited to:
We generally seek to provide up to 21 days for users to withdraw their coins. We urge users to withdraw deslisted coins from the platform and cancel any outstanding transactions before the completion of the said notice period of 21 days thereto. If the user fails to withdraw the amount until the delisting date provided by us, the user may lose the outstanding balance of the coin in their wallet and shall not be entitled to effectuate withdrawal thereafter.
To prevent any issues, it is therefore advised that the user withdraws any delisted coin that they have before the withdrawal deadline has passed.
if we determine that you have breached, or are acting in breach of, this Agreement;
if we determine that you have breached legal liabilities (actual or potential), including infringing someone else's Intellectual Property Rights;
if we determine that you have engaged, or are engaging, in fraudulent, or illegal activities;
if we reasonably consider we are required to do so by, or your continued access may result in a breach of, any Applicable Law (including any investigation, litigation or any government or regulatory proceeding relating to any Applicable Law);
to manage any risk of loss to us, a User, or any other person;
if we reasonably believe that you have been aggressive or threatening to our staff or any other Users;
if we receive a serious complaint or multiple complaints about you from any other person;
if we consider it necessary or prudent to clarify the authority of any other person claiming to act on your behalf;
if we are unable to reasonably provide the Account or any Services as a result of any resource constraint, technical failures or other difficulties in providing the Platform;
in our sole discretion, your conduct may bring the Platform, us or any other person into disrepute;
if we find you breaching these terms of service, you may also become liable for an amount of which we have suffered losses/damages;
Shardax As a Platform
We do not make any representation or warranty of the coins proposed to be exchanged on Shardax . In particular, Shardax does not implicitly or explicitly support or endorse the exchange of coins on Shardax. Shardax accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Shardax does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on Shardax and use your best judgment in that behalf.
We are not responsible for any non-performance or breach of any contract entered into between Users. Shardax cannot and does not guarantee that the concerned Users will perform any transaction concluded on Shardax. Shardax shall not and is not required to mediate or resolve any dispute or disagreement between Users.
You acknowledge and undertake that you are accessing the services on Shardax and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Shardax . We shall neither be liable nor responsible for any actions or inactions of Users nor any breach of conditions, representations or warranties of the coins and hereby expressly disclaim any and all responsibility and liability in that regard.
Intellectual Property Rights
physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
identification of the copyrighted work claimed to have been infringed;
identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Your contact information, including your email address; a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law;
a statement that the information in the notification is accurate, and that You are authorised to act on behalf of the copyright owner.
Limitation of Liability
We shall not be liable for any loss, harm or damage caused to the User due to discontinuation of listed coin's.
We shall not be liable for any harm, loss or damage caused to the User due to breach of security of Shardax , or discontinuation of the services offered by Shardax or any situation beyond our control include any machine or system failure;
We shall not be liable for any disruption of service, whereby the User is denied access to their coins, including those stored on the User’s account/ crypto wallet stored in User’s Crypto wallet.
We shall not be liable for any loss, harm or damage caused to the User through loss of any coins stored on the User’s account for any reason whatsoever. We shall not be liable for discontinuation of its services, which is warranted due to Force Majeure or regulatory directions that may be issued with respect to coin's;
We shall not be liable for any loss caused to User due to fluctuations in the price of coin's. We shall be responsible to account for only such services, as is within its control, in the event of termination of this agreement or closure of Shardax Limited. This liability is also subject to applicable laws and deductions including towards dues owed to us or to any government or regulatory authority. We shall not be liable for any loss, harm, damage caused to User for suspension, cancellation or termination of a User account including for reasons of User violations or in compliance with judicial, regulatory or government orders;
User agrees that we will not be liable to User or to any third party for termination of the User Account or restricting access to our Services;
User shall not be entitled to any damages for any reason whatsoever including for consequential or compensatory damages against us for any reasons including suspension, cancellation or termination of the User Account or for cessation of our Services. User is cautioned to avail our Services subject to the above risk. At no point of time will Shardax Limited, its directors, shareholders, employees, representatives or assigns be held liable for any claims whatsoever for cessation of services, delisting or coin's or termination thereof.
Shardax is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of Shardax and its services.
We may at our sole discretion with or without notice to Users make changes to Shardax and we make no representation that the Services will be provided in the same manner as they are currently provided.
We make no warranty that the Services or Shardax will meet your requirements or that the Services or your access to Shardax will be uninterrupted, timely, accurate or reliable; nor do we make any warranty as to any information that may be obtained through the Services or Shardax . You understand and agree that any material and/or data downloaded or otherwise obtained through use of the Services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data.
The Content on Shardax is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain specialist advice before taking, or refraining from, any action on the basis of the content on Shardax.
Although we intend to provide accurate and timely information on our website, it may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors.
User understands and agrees that any information or material and/or goods or services obtained through the service is done at user's own discretion and risk and that user will be solely responsible for any damage resulting from any transaction.
No advice or information, whether oral or written, obtained by user from us for free or through or from the service shall create any warranty not expressly stated herein.
We maintain that we shall not be held liable for any failure or departure from any obligation or promise mentioned in these terms or any of our policies, either directly or indirectly, for any loss, expense or cost incurred as result of any lack of performance, unavailability of the Platform and/or the Services, or a failure to comply with these Terms as a result of circumstances outside of our control including, but not limited to, changes of law or an event of force majeure.
To the maximum extent permitted by law, you agree to indemnify Shardax Limited, its representatives, Affiliates and their respective directors, officers, shareholders, representatives and assigns (the “Indemnified Parties”) and hold harmless the Indemnified Parties against and in respect of any and all claims, losses, damages, expenses, costs or other liabilities (including attorney’s fees) incurred or suffered by the Indemnified Parties in any manner from or due to any failure or default by the User, to duly perform its obligations under this Agreement and the terms contained herein or due to any material breach by User of the User Guidelines or due to any misrepresentation under this Agreement or in compliance of its terms.
Governing Law, Jurisdiction & Dispute Resolution
Links To Other Websites
No Waiver Implied
The failure of us to enforce at any time any of the provisions of these of Agreement, or the failure to require at any time performance by you of any of the provisions of these provisions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of these provisions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Each Term shall be deemed to be severable. If any Term or portion thereof is found to be invalid or unenforceable, such invalidity or unenforceability shall in no way effect the validity or enforceability of any other Term.
You will not assign any rights or delegate any obligations under these Terms, in whole or in part, by operation of law or otherwise, without obtaining our prior written consent, which may be withheld in our sole discretion.
We may assign our rights and delegate any of our obligations under these Terms, in whole or in part, without your consent. Any assignment or delegation in violation of the foregoing will be null and void. These Terms will be binding and inure to the benefit of each party’s permitted successors and assigns.
"Applicable law" means all Acts, regulations, rules, bylaws, orders in Council, proclamations, notices, warrants, instruments, orders of any court or tribunal, regulatory guidance or instructions and relevant industry codes of practice, including any common law and equity, that are applicable to these Terms, or our or your conduct in relation to these Terms, the Platform, and the Services.
“Account” means the accounts created by the User on Shardax in order to use our services.
"Coin”, "Token” or "Cryptocurrency” means any blockchain-based, or digital representation of an, asset, token or digital currency, such as Bitcoin, Ethereum, Litecoin or any other digital, virtual or cryptocurrency.
"Balance” means any record of Shardax holding funds on the Shardax Platform on your behalf.
"Shardax”, "Platform", "Us”, "We” or "Our” means Shardax Limited which shall include the Shardax website accessible at www.shardax.com and any associated accounts, applications or websites.
"User”, "You” or "Your” means any person who is eligible to use the Platform and our Services and who holds an Account.
"Platform” means the Shardax website and trading platform accessible at www.shardax.com and any associated Accounts, applications, or websites.
"Services” means any services provided by us to you or any other User, whether through the Platform or outside of it.
“Content” means text, graphics, images, music, audio, video, information or other materials.
"Transactions" means any Transaction undertaken through the Platform including any exchange transaction, transfering coins to another user, withdrawals or deposits, converting dust to shard or reciving stakes rewards.
For any further questions, fell free to submit a ticket via our support center or contact us at [email protected]